Comments and suggestions
At Cumbria Health on Call, we are committed to high quality care and would like to hear back from patients about their experiences.
You can leave feedback in a number of ways:
Healthwatch Cumbria Independent Review of Patient Experience 2016
In 2016 CHoC commissioned Healthwatch Cumbria to carry out an independent engagement project to gather and analyse service user experience. The report found that services users experience of the CHoC service was very positive, with respondents being particularly complimentary about the high level of care and attention they received from the CHoC team.
You can read the full report here.
I Want Great Care Patient Feedback
Please note that CHoC is no longer participating in the I Want Great Care feedback service. Patients and service users can instead provide feedback using the ‘CHoC Quality Check’ which can be found here.