Comments and suggestions
At Cumbria Health on Call, we are committed to high quality care and would like to hear back from patients about their experiences.
You can leave feedback in a number of ways:
- Telephone 01228 514830
- Email firstname.lastname@example.org
- Write to Cumbria Health on Call Ltd, Hilltop Heights, London Road, Carlisle, Cumbria, CA1 2NS
Health Watch Survey
Have you been seen by the CHoC service recently, tell Healthwatchcumb what you think https://www.surveymonkey.co.uk/r/CHoCPatientSurvey …
You can also leave feedback online by clicking the link above. The survey takes just a couple of minutes and your comments are totally confidential – collected and processed by iWantGreatCare, an independent organisation.
National GP Patient Survey
A National survey published in July 2014 has found Cumbria Health on Call to rank within the top 10% of all primary care out of hours providers in the country, scoring consistently highest within the Cumbria, Northumbria, Tyne and Wear NHS Area Team.
Carlisle Treatment Centre
Our Carlisle treatment centre is based at the Cumberland Infirmary. During May and June 2013 we asked patients who visited the centre what they thought of their visit and the initial telephone conversation.
Our Kendal treatment centre is based at the Westmorland General Hospital. During September and October 2013 we asked patients who visited the centre what they thought of their visit and the initial telephone conversation.