Welcome to your Digital Care Home resource centre. It is here that you will find in-depth information, training, tips and tricks on how to use your new electronic best friend.
About Digital Care Home
Digital Care Home (Health Call) is an App that allows referrals to be made digitally to CHOC or the District Nurses Out Of Hours. It is fully funded by the NHS, so no cost to its users.
This App has shown to save a users time, by preventing hours spent on the telephone waiting to make referrals.
The application is being used in 90 Care Homes across North Cumbria.
Digital Care Home Background Information.PDF
Digital Solutions In Care Homes- AHSN
Care Home Guidance
- How to Download the InHealthCare Professional App
- Using the InHealthCare App To Make A Referral
- Using the Web Portal to make a referral (Not Tablet)
- Link for the Web Portal – portal.inhealthcare.co.uk/portal/login
- User Admin Guide v1.2
- How to make an SBAR Referral- Video Tutorial
Training Videos For Carers ( this will take no more than 30mins to complete)
- Using a Pulse Oximeter
- Measuring Blood Pressure
- Measuring Heart Rate
- How to take a Temperature
- Counting Respirations
- What is the NEWS2 Score? – (The Health Call APP calculates the NEWS2 score for you)
- What is the SBAR communication tool? (The Health Call APP uses the SBAR communication tool and guides you through the process)
Now you have watched the training videos, please complete the quiz to gain your certificate of attendance (this will take less than 5 minutes) Quiz Time
How to use the equipment. (less than 5 mins to complete)
Questionnaires for Care Home Staff and Residents
- Resident Questionnaire
- Staff Pre Training Questionnaire
- Staff Post Training Questionnaire
- Once LIVE- Digital Care Home Questionnaire
- Referral Route Prior To Digital Care Home (Health Call)
Feedback from Care Home Users
The video link below is from a Durham Care Home owner talking about his experience with Digital Care Home, he explains how he felt when he first heard about digital care home and how he feels now after some time using it.
Guidance for Control Room Staff and Clinicians
- Control room process (InHealthCare Portal – Adastra) CLICK HERE
- How to process a referral
Meet The Team

Richie McGregor
Head of Digital and Performance
Richard.McGregor@choc.nhs.uk

Jessica Gilmour
Digital Assistant
Jessica.Gilmour@choc.nhs.uk