Comments and suggestions

At Cumbria Health on Call, we are committed to high quality care and would like to hear back from patients about their experiences.

You can leave feedback in a number of ways:

  • Telephone 01228 514830
  • Email office@choc.nhs.uk
  • Write to Cumbria Health on Call Ltd, Hilltop Heights, London Road, Carlisle, Cumbria, CA1 2NS

Health Watch Survey

Have you been seen by the CHoC service recently, tell what you think

Leave feedback

Take our patient survey at iWantGreatCare.com

You can also leave feedback online by clicking the link above. The survey takes just a couple of minutes and your comments are totally confidential – collected and processed by iWantGreatCare, an independent organisation.

National GP Patient Survey

A National survey published in July 2014 has found Cumbria Health on Call to rank within the top 10% of all primary care out of hours providers in the country, scoring consistently highest within the Cumbria, Northumbria, Tyne and Wear NHS Area Team.

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Carlisle Treatment Centre

Our Carlisle treatment centre is based at the Cumberland Infirmary.  During May and June 2013 we asked patients who visited the centre what they thought of their visit and the initial telephone conversation.

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Westmorland General

Our Kendal treatment centre is based at the Westmorland General Hospital.  During September and October 2013 we asked patients who visited the centre what they thought of their visit and the initial telephone conversation.

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