Privacy Statement

This privacy policy forms part of the terms and conditions for our website. Once you have provided your personal details on this website you will be deemed to have read and accepted this privacy policy.

The site is operated by Cumbria Health on Call Ltd (CHoC); a company incorporated in England and Wales (registration number 703121117), the registered office of which is Hilltop Heights, London Road, Carlisle, Cumbria, CA1 2NS.

CHoC complies with all applicable UK Data Protection legislation currently in force in relation to its treatment of personal information.

This privacy statement relates to how we process any personal information collected from you through your use of this site.

Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons: firstly, to process your enquiries and second, to provide you with the best possible service. The information we will collect includes: your name, address, phone number and email address. We do not collect or have access to your payment details.

In accordance with the law, you can if you wish check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. In the unlikely event that we intend to transfer your information outside the EEA (European Economic Area) we will obtain your consent first.

Cookies

Cookies are used on most websites including this one to collection information and improve user access. A cookie is a small text file that contains a unique label or ID number. When you visit a website that uses cookies, the website sends a cookie to your browser’s software and it is stored on your computer even after you leave the site. When you visit the website at a later date the cookie’s ID number is sent back to the website, allowing the website to recognise the user.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

Visiting www.allaboutcookies.org will provide information on settings within your browser as well as other useful information on cookies.

Please note however, that by blocking or deleting cookies you may not have full use of the website.

If you continue using this site we will assume that you are happy to receive all cookies and reserve the right to amend, remove or add new cookies and similar technical tools at any time.

Links to other websites

Our website contains links to other websites and partners. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Contacting us

f you have any questions or feedback about this privacy statement, or if you would like us to stop processing your information, please do not hesitate to get in touch.

Cumbria Health on Call Ltd, Hilltop Heights, London Road, Carlisle, Cumbria, CA1 2NS.

Tel: 01228 514830
Fax: 01228 402803

Email: office@choc.nhs.uk