CHoC Complaint
When someone makes a complaint about our services we take it very seriously, investigate it thoroughly and take appropriate action. We also try to learn the lessons of our mistakes so that we do not make them again and so that we can make our service even better.
If you are unhappy with any element of the service you have received from CHoC, please get in touch:
- Telephone 01228 514830
- Email Ch.governance@cumbriahealth.nhs.uk
- Write to Cumbria Health Limited
4 Wavell Drive
Rosehill Industrial Estate
Carlisle
CA1 2SE
111 Complaint
If you wish to complain about the 111 service please refer to the North West Ambulance Service by clicking here
If the complaint is in relation to the change in service, please complain to the CCG at: ccgcomments@blackpool.nhs.uk
People First Cumbria Independent Advocates
For independent, confidential and free support and information to help with your complaint, please contact Best Life Advocacy by People First:
- Telephone 03003 038 037
- Email bestlife@peoplefirstcumbria.co.uk
- Visit www.bestlife.org.uk
Health Watch Contact Information
If you still have concerns you can contact the local Health Watch for further advice:
- Telephone 03003 038 567
- Email info@healthwatchcumbria.co.uk
- Visit www.healthwatchcumbria.co.uk